Woodford Woodworking Co.
Privacy Policy
Last updated November 13, 2026
Who We Are
Woodford Woodworking Co. ("Woodford," "we" or "us") designs and builds custom hardwood furniture in Christiansburg, Virginia. This policy explains what information we collect through woodfordwwc.com, how we use it and the choices you have. We keep it simple: we collect only what we need to answer your questions, build your piece and keep you in the loop if you ask us to.
Information You Share With Us
When you reach out through our contact form, start a commission or email us directly, we receive the details you choose to send, such as your name, email address, phone number, project details and any photos or measurements of your space. When you sign up for On the Bench, our newsletter, we receive your name and email address. If we build a piece for you, we will also need a delivery address and the information that appears on your invoice.
Information Collected Automatically
Like most websites, ours uses a few standard tools that collect information automatically when you visit, such as the pages you view, the type of device and browser you use, the site that referred you and your general location based on your IP address. We use Google Analytics to understand how people find and use the site, Google reCAPTCHA to keep spam out of our forms and a Pinterest tag to measure visits that come from Pinterest. These tools may use cookies or similar technologies.
How We Use Your Information
- To answer your questions and talk through a commission
- To design, build, deliver and support the pieces we make for you
- To send On the Bench and occasional shop updates, if you have subscribed
- To understand how the site is used so we can improve it
- To protect the site and our forms from spam and misuse
We Never Sell Your Information
We do not sell, rent or trade your personal information, and we do not share it with anyone for their own marketing.
Who We Share It With
We share information only with the service providers who help us run the business, and only as much as they need to do their job. These include our website host (Hostinger), our newsletter platform (Flodesk), Google and Pinterest for the tools described above, the freight carriers who deliver your piece and the providers that process invoice payments. We may also disclose information if the law requires it.
Payments
We do not collect or store credit card or bank details on this website. Payments are handled through invoices processed by secure third-party payment providers.
Photographs of Your Piece
We photograph much of what leaves the shop and may share those photos in our portfolio, newsletter or social media. We never publish your name, your address or anything that identifies your home without your permission, and we are always happy to keep a piece private if you ask.
Cookies and Your Choices
You can set your browser to block or delete cookies, and the site will still work. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on. Every newsletter includes an unsubscribe link, and you can also email us to be removed at any time.
Your Rights
You can ask us to tell you what personal information we hold about you, to correct it or to delete it. Depending on where you live, including Virginia, you may have additional rights under state privacy law. To make a request, email studio@woodfordwwc.com and we will respond promptly.
How Long We Keep It
We keep project records, correspondence and invoices for as long as needed to support the furniture we build and to meet our tax and legal obligations. Newsletter information is kept until you unsubscribe.
Keeping It Safe
We take reasonable steps to protect the information you share with us. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security, but we limit what we collect and who can access it.
Children
This site is not directed to children under 13, and we do not knowingly collect information from them.
Other Websites
Our site links to other websites, including our lumber suppliers and Instagram. Those sites have their own privacy practices, and we are not responsible for them.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact Us
Questions about this policy or your information are welcome.
Woodford Woodworking Co.
Christiansburg, Virginia
studio@woodfordwwc.com
